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Phone: 510-339-3801 Fax: 510-339-3803 E-mail: jmasters@cencomfut.com |
Mailing Address: Center for Community Futures P.O. Box 5309 Berkeley, CA 94705 |
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You can choose survey questions from our prepared list, or you can write your own questions. |
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Parents do not have to pay postage to reply; they use our business reply mail permit. |
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All survey respondents are kept strictly confidential. |
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Spanish translation is available upon request. |
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Using an independent survey service encourages honest responses. |
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You get a detailed report of the results, showing responses for each site you select and overall program findings. |
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This is the most affordable system
available to Head Start programs to accurately measure parent satisfaction. |
| "We have performed this survey service since 1996. Since then, I have personally processed 21,052 surveys from Head Start parents in 17 different Head Start programs across the country. I look forward to working with your program, too!" -- Teresa Wickstrom, Senior Associate, Center for Community Futures. |
For each location you have surveyed, and for the overall program, you will get results that look like this:
Subscription Costs
The cost of the Parent Survey System is a one-time only setup fee of $295 (with no limit on the number of future surveys) plus a cost of $1.97 per response card received. There is no charge for surveys not returned. There is no additional charge for the printed Report.
Typically, somewhere between 5% and 30% of the surveys you distribute will be returned. If you leave a pile on the counter, about 5% will be returned. If staff and volunteers distribute the surveys and explain the purpose and value of the survey, then the response rate will go up.
NOTE: Typically, at least 1/3 (or 33%) of the total number possible need to reply to have enough data for statistically valid results. We will work with you to identify the numbers needed from each location you select.
Program/Agency:
Mailing Address:
City:
State:
Zip:
Phone: Fax:
E-mail, if available:
YES. SIGN US UP as premier members. We want to know how our Head Start parents are perceiving our services.
Program Locations and Number Served
First tell us the names of the locations you want surveyed (Centers, Sites, Delegate Agency/ies, Classrooms) you want to survey.
Then tell us the number of unduplicated parents you serve in each program site in one year for the locations (delegate agency, site, center, classroom) you choose to have surveyed, English and Spanish. The numbers you provide above will equal the number of surveys we prepare.
Location 1:
Number of English parents:
Number of Spanish parents:
Location 2:
Number of English parents:
Number of Spanish parents:
Location 3:
Number of English parents:
Number of Spanish parents:
Location 4:
Number of English parents:
Number of Spanish parents:
Location 5:
Number of English parents:
Number of Spanish parents:
Location 6:
Number of English parents:
Number of Spanish parents:
Location 7:
Number of English parents:
Number of Spanish parents:
Location 8:
Number of English parents:
Number of Spanish parents:
Location 9:
Number of English parents:
Number of Spanish parents:
Location 10:
Number of English parents:
Number of Spanish parents:
Location 11:
Number of English parents:
Number of Spanish parents:
Location 12:
Number of English parents:
Number of Spanish parents:
Location 13:
Number of English parents:
Number of Spanish parents:
Location 14:
Number of English parents:
Number of Spanish parents:
Location 15:
Number of English parents:
Number of Spanish parents:
Location 16:
Number of English parents:
Number of Spanish parents:
Location 17:
Number of English parents:
Number of Spanish parents:
Location 18:
Number of English parents:
Number of Spanish parents:
Location 19:
Number of English parents:
Number of Spanish parents:
Location 20:
Number of English parents:
Number of Spanish parents:
The Survey Questions.
The survey will have the following questions printed on it if you check the "Yes" box by the corresponding question -- or you can remove a question by checking the "No" box. If you wish to add questions of your own, please write neatly in the space provided.
The answer types are:
Unacceptable
Needs Improvement Satisfactory
Excellent N/A
(1)
(2)
(3)
(4) --
Would you like this question in the survey?
1. How easy was it for you and your family to enroll in the Head Start program?
2. How well do staff answer your questions?
3. How well does Head Start meet your family’s needs?
4. What is the Head Start program’s reputation in your community?
5. How would you describe communication between staff and parents?
6. How do you rate Head Start’s role in preparing your child for kindergarten?
7. How well did parent meetings meet your needs and interests?
8. What is your level of satisfaction with the Head Start program in general?
Comments:
Here are questions written by other Head Start programs that you might consider:
A. How well do staff keep you informed of your child’s health?
B. How well do staff keep you informed of your child’s development?
C. How well is your culture and language included in program activities?
D. How well has the program provided nutritious food to your child?
E. How well has Head Start helped you know the services available in the community?
To include additional questions on the survey, please write them in below.
i.
ii.
iii.
iv.
v.
We will mail the prepared survey cards directly to you for
distribution to program parents. If you require another method of distribution,
please describe it below. We will work with you to insure statistical validity
for the option you choose.
Do you have questions, comments, or additional information for
us?
 Center for Community Futures. www.cencomfut.com This site was last modified 5/13/2008 at 10:15 a.m. PST. For questions about this website please contact our Webmaster. |
