Mailing Address:
Center for Community Futures
P.O. Box 5309
Berkeley, CA 94705
FAMILY DEVELOPMENT AND CASE MANAGEMENT
HEAD START TRAINING NEEDS ASSESSMENT
To identify the level of knowledge that your employees feel
they have about Family Development and Case Management, ask your staff to
complete this assessment survey (in MS Word) (or
scroll down to submit the online form to us).
Ask them to rank their knowledge of each sub-topic area.Use (1) to indicate the lowest need for training, and (5) to indicate the
highest need for training.
Tally the results and send them back to us.You can use the findings to assess your training needs.
We provide training on all these topics.Send your staff to one of the Summer Institutes on Family Development and
Case Management on the campus of U.C. Berkeley.See
www.cencomfut.com/summer_institute.htm for dates and schedules.
Or, we would be pleased to send a proposal to you for
training at your location on any subject/s you identify.
This questionnaire was designed by Jim Masters, Allen
Stansbury and Anne-Therese Ageson.
If you have questions, please call Jim at 510-339-3801.
Online Assessment Form
Topics in Family
Development and Case Management:
Training Needs Assessment
For each topic please circle the
number which indicates your need for training;
1 being the lowest need and 5 being the highest need.
Your Name:
Program Name:
E-mail:
Phone:
Topic
Areas
Rank
Case
Management
1. Case Management
concepts
The relationship between the participant
and case manager
Family partnerships
Problem-solving process
Coordination/collaboration with other
professionals/team building
Identification and mobilization of resource
2. Practice issues
Limits on self-determination
Confidentiality
Cross-cultural issues
3. What does a case
manager actually do?
4. The family
conference
5. Goal of Head
Start Case Management:
Self-sufficiency (employment)
6. Parent
involvement
7. Difference
between case management and case work
Direct provision of services
Crisis intervention
Information and referral services (I&R)
Topics in Engagement- how the positive working relationship is
initiated.
8. Greeting the participant for the first time
9.Demonstrating interest and concern for their situation
10. Learning about the participant’s expectations of you
and the agency
11. Addressing the participant’s possible ambivalence
12. Referring participant to other agencies
13. Explaining what ways the participant can control the
process
14. Explaining that the participant will be asked to provide personal,
confidential information
15. Securing a signed release
16. Completing the required forms
17. Parent
Involvement
Parents as visitors
encouraged to observe children as often as and to participate with
children in group activities. Issues; settings must be open to parents
during all program hours.
Voluntary participation -
not a condition of acceptance of child nor required because of child's
behavior or development
Providing parents withopportunities to participate in the program
as employees or volunteers
Parent involvement in the
development of the child abuse and neglect, and domestic violence
Developing opportunities for
continuing education and employment training
Topics in Assessment: How the family development worker
performs an assessment
18.
Key principles of family assessment
19.Framework for assessment related to the Head Start program performance
standards
20. Frequently used assessment methods and agency tools
(Oakland HS)
21.What is to be accessed:
Family identification:History, traditions, cultural
identification, boundaries, spiritual involvement
