Community Action Agency Salary Survey 2008 on Salaries, Fringe Benefits, and Personnel Policies

CAA SALARY SURVEY 2008

 Use salary data for the period ending December 31, 2007

Please complete this salary survey before Friday, October 31, 2008. Please answer as many of the questions as you can. Your individual agency responses will remain confidential. Thank you for your participation. If you have questions, e-mail teresa@cencomfut.com or call or fax 909-790-0670.

 * IT IS VERY IMPORTANT THAT YOU ANSWER AS MANY QUESTIONS AS POSSIBLE. *

A.  About Your Agency

1.  Name of Agency: 

2.  Mailing Address:

         City, State, Zip: 

3.  Survey Responder Name:

3a.  Your Phone:               3b. Fax:

4.  Name of Executive Director:

5.Your E-mail (if we have questions):

6. The service delivery area is mostly:  Select One: Urban Rural Mixed, part urban and part rural  

7. Is your agency:  Select One: Private Public

8.Your agency’s total budget in 2007 from all funding sources: :  $  
Include in kind or matching share donations only if they were cash and used for salaries.

9. How many people were on your agency’s most recent payroll?  total persons. (NOT a dollar amount)

10. Number of Full-Time Equivalent employees, from last payroll of the full operating period: FTEs.
 If your agency has a 40-hour work week, one employee working the 40-hour workweek equals 1 FTE. Two part-time staff working 20 hours per week = 1 FTE.

11. Stop and review. If any of the first ten questions are not answered, we cannot use your survey data.

12.   Number of FTEs in the following categories, from last payroll of the full operating period (2007):

                                  Clerical staff:        FTES

                                  Program specialists: FTEs

                                  Administration/management: FTEs  
        NOTE: These three categories are NOT intended to include EVERY employee.

13. Does your agency have professional liability ("errors and omissions" or "E&O") insurance covering your Board and senior staff?
* Cost per Year: If part of the premium is paid by your agency and part is covered by a general unit of government, show the ratio as well as the cost. Example: 70/30

13a. For Executive Director: Select One: Yes No

    If Yes, what is the amount of the coverage?  Select One Up To $500,000 Up to $1,000,000 Up to $2,000,000 More than $2,000,000

    If Yes, what is the cost of the coverage per year? $

13b. For the Board of Directors: Select One: Yes No

    If Yes, what is the amount of the coverage? Select One Up To $500,000 Up to $1,000,000 Up to $2,000,000 More than $2,000,000

    If Yes, what is the cost of the coverage per year? $

13c. For any Other: Select One: Yes No

    If Yes, what is the amount of the coverage? Select One Up To $500,000 Up to $1,000,000 Up to $2,000,000 More than $2,000,000

    If Yes, what is the cost of the coverage per year? $

14.  At what rate does the program reimburse employees for use of their own automobiles on program business?  
     $cents/mile.  
If your agency does not reimburse mileage, please check here .

15.  Do your personnel policies divide employees into "Exempt" and "Non-Exempt" categories, depending on whether they are exempt from state wage-and-hour (overtime) laws?  Select One: Yes No

            If yes,  Percent Exempt:  %       Percent Non-exempt: %

B. About Salaries and Raises in Your Agency.

	Provide the ENTRY LEVEL annual salary or hourly pay rate (scroll down to enter hourly rates) for each position listed below.
	Skip positions that do not exist in your agency. Just leave them blank.
	IMPORTANT:  We do not intend to cover every single position title of your agency. The following positions are included in the survey because experience has shown that these are the most common job titles in CAAs. If there is a position listed below that is essentially the same but has a different title in your agency, please use the given position to enter the information. If necessary, add agency position titles at the bottom of the section.
	When more than one person occupies a position, supply the pay rate for the lowest-paid person in that position.

Question 16. The positions and annual salaries.	ENTRY LEVEL Annual Salary
Accountant, certified	$
Accountant, non-certified	$
Administrative Assistant (Agency)	$
Bookkeeper	$
Case Manager/Family Self Sufficiency Worker	$
Case Management Supervisor	$
Cook	$
Day Care Director	$
Deputy Director/Vice President	$
Driver	$
Economic Development Specialist	$
Energy/Weatherization Director	$
Executive Director/CEO/ President	$
Executive Secretary	$
Family Self Sufficiency Supervisor	$
Finance/Fiscal Director	$
Head Start Director	$
Head Start Program Area Manager	$
Head Start Teacher, with Degree	$
Head Start Teacher, without Degree	$
Housing Director	$
Human Resources/Personnel Director	$
Janitor/Custodian/Maintenance Worker	$
LIHEAP Eligibility Worker	$
Outreach/Intake Supervisor	$
Outreach/Intake Worker	$
Receptionist	$
Transportation Director	$
Typist/Clerk	$
Weatherization Installer	$
Other MAJOR Position:	$
Other MAJOR Position:	$
Other MAJOR Position:	$

* * *

The positions and hourly pay rates.	ENTRY LEVEL Hourly Pay Rate
Accountant, certified	$
Accountant, non-certified	$
Administrative Assistant (Agency)	$
Bookkeeper	$
Case Manager/Family Self Sufficiency Worker	$
Case Management Supervisor	$
Cook	$
Day Care Director	$
Deputy Director/Vice President	$
Driver	$
Economic Development Specialist	$
Energy/Weatherization Director	$
Executive Director/CEO/ President	$
Executive Secretary	$
Family Self Sufficiency Supervisor	$
Finance/Fiscal Director	$
Head Start Director	$
Head Start Program Area Manager	$
Head Start Teacher, with Degree	$
Head Start Teacher, without Degree	$
Housing Director	$
Human Resources/Personnel Director	$
Janitor/Custodian/Maintenance Worker	$
LIHEAP Eligibility Worker	$
Outreach/Intake Supervisor	$
Outreach/Intake Worker	$
Receptionist	$
Transportation Director	$
Typist/Clerk	$
Weatherization Installer	$
Other MAJOR Position:	$
Other MAJOR Position:	$
Other MAJOR Position:	$

 About Salary Increases.

17.  Did your agency give Cost-of-Living pay increases to all employees in 2007 or so far in 2008?  SelectOne Yes No
     If "Yes," (average) percent of COLA increase: %   Please do not write a range such as 2-5%. Use the most commonly given percentage increase.
    If the percentage is not available, what was the dollar amount awarded? $

18. Did your agency give merit pay increases to any employees in 2007 or so far in 2008? SelectOne Yes No
     If "Yes," amount of largest merit increase:  %
    If the percentage is not available, what was the largest dollar amount awarded? $

19. Did your agency give gain-sharing or profit sharing with any employees in 2007? SelectOne Yes No
    If yes, what amounts were given for what type(s) of gains or venture?
   

20. Do you contemplate doing gain-sharing or profit-sharing at any point in the future? SelectOne Yes No
    If yes, for what type(s) of gains or profit-making activity?
   

21. In your last fiscal year (2007), what is the total amount your agency paid for...

Auditors:   $   

Attorneys: $     

Management, Program Consultants:  $

If no money was paid, enter "0." If the info is not available, write "N/A." No field should be left blank.

C.  About Your Agency’s Fringe Benefit Package

22. Please indicate YES or NO beside each of the following fringe benefits your agency provides for professional staff and indicate the contributions of employer and employee to each benefit. Note that we are asking for a Percentage of the cost paid, not a dollar figure.

                                                           Yes/No:               IF YES, Percent of Cost Paid by Employer:

   Health Insurance, Single Coverage SelectOne Yes No             SelectOne 0% 1 to 49% 50-59% 60-69% 70-79% 80-89% 90-99% 100%

   Health Insurance, Dependent/Family SelectOne Yes No          SelectOne 0% 1 to 49% 50-59% 60-69% 70-79% 80-89% 90-99% 100%

   Dental Insurance, Single Coverage     SelectOne Yes No        SelectOne 0% 1 to 49% 50-59% 60-69% 70-79% 80-89% 90-99% 100%  
 
  Dental Insurance, Dependent/Family   SelectOne Yes No      SelectOne 0% 1 to 49% 50-59% 60-69% 70-79% 80-89% 90-99% 100%  

   Life Insurance    SelectOne Yes No                  SelectOne 0% 1 to 49% 50-59% 60-69% 70-79% 80-89% 90-99% 100%    

   Disability Insurance, Short-Term  SelectOne Yes No             SelectOne 0% 1 to 49% 50-59% 60-69% 70-79% 80-89% 90-99% 100%   
 
  Disability Insurance, Long-Term SelectOne Yes No          SelectOne 0% 1 to 49% 50-59% 60-69% 70-79% 80-89% 90-99% 100%

   Retirement Benefits    SelectOne Yes No              SelectOne 0% 1 to 49% 50-59% 60-69% 70-79% 80-89% 90-99% 100%  
   Does the percent reflect employer match?  N/A Yes No

  Tuition Reimbursement   SelectOne Yes No           SelectOne 0% 1 to 49% 50-59% 60-69% 70-79% 80-89% 90-99% 100%       OR
  Tuition Reimbursement is paid by employer in dollar amounts: $ (max)               

   Other Career Development  Reimbursement SelectOne Yes No   If yes, please describe: 

  Vision, Single coverage   SelectOne Yes No              SelectOne 0% 1 to 49% 50-59% 60-69% 70-79% 80-89% 90-99% 100%                     

  Vision, Dependent coverage SelectOne Yes No           SelectOne 0% 1 to 49% 50-59% 60-69% 70-79% 80-89% 90-99% 100%        

23.  How many vacation days per year, and sick leave days per year, does your agency give, for various periods of years-of-service?

	We realize that not all CAAs base leave days on years of service.  If that is the case for your agency, please give the number of leave days awarded for the majority of staff.
	Information about Accrual or Accumulation policies is not used.
	Please note that we are asking for the total number of Days awarded--not hours earned per month or billing cycle. You may need to convert your agency’s vacation and sick leave policies to number of days per year.
	For less than one year of service, give the maximum number of days awarded.
	If Vacation Days and Sick Days are combined (i.e., leave days), please check here .

 * For 20+, give the maximum number of days awarded for over 20 years of service (which might be as high as 30 or more years).

24.  The amount your agency has budgeted for the above fringe benefits constitutes what percentage of your agency’s budget for all their salaries and wages? %
Fringe benefits = health, dental, life, disability insurance; retirement benefits; tuition reimbursement; career development reimbursement; other insurance; paid holidays and sick days. Usually ranges from about 20 to 40% of agency’s salaries & wages budget.

25.  Number of paid Holidays per year your agency gives: days per year.
(Hint: New Year’s Day + Birthday of Martin Luther King, Jr. + Presidents Day + Memorial Day + Independence Day + Labor Day + Columbus Day + Veterans Day + Thanksgiving Day + Christmas Day = 10; including Christmas Eve and Thanksgiving Friday = 12).

    If yes, please describe years of service and number of paid holidays: 
     

D.  About Your Program’s Other Personnel Policies

27. Your agency's basic work week hours are: SelectOne 40 37.5 35 under 35

28a.  Does your program give "flex-time" (permitting employees some choice when their workday starts)? SelectOne Yes No
28b. What about "job sharing?" (when 2 or more people occupy the exact same position) SelectOne Yes No  
    By job sharing, we mean when 2 or more people occupy the exact same position. It does not refer to individuals having the same position titles but working different jobs.

29.  When was the last time your program...    
            
  Updated your personnel policies:    Month SelectOne January February March April May June July August September October November December Date SelectOne 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31   Year  SelectOne 2007 2008 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 Before 1990

  Updated your wage practices/fringe benefits:  Month SelectOne January February March April May June July August September October November December Date SelectOne 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Year SelectOne 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 Before 1990

     * Please try to give at least the specific month and the year.

     * EVEN IF your Agency is working on updating now, we still need to know the dates of the last updates.

30.  Are there any positions you have had difficulty recruiting for in calendar year 2007 or so far in 2008? SelectOne Yes No  
     If "Yes," please list which ones:
 

    Is it due to the low salary you must offer? SelectOne Yes No

    Are there any other reasons? (Check if yes)
        Inadequate hours
        Competition
        Credentials/licenses/degrees required
        Lack of benefits
        Unqualified applicants
        Location
        Other reason/s, please describe:
 

Okay! 

31. STOP and Review.  If any of the fields above say "SelectOne" or are blank, your survey is incomplete and Teresa will need to contact you for the missing information.  If you have questions, please e-mail her at teresa@cencomfut.com or call her at 909-790-0670.