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Center for Community Futures Phone: 510-339-3801 Fax: 510-339-3803 E-mail: jmasters@cencomfut.com |
Mailing Address: Center for Community Futures P.O. Box 5309 Berkeley, CA 94705 |
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Agency Management Tools for Non-Profitsclick on the link(s) below for more information
We have been assessing the needs of CAA’s and Head Start for 39 years. Every three years we compile a nationwide salary and benefit study for CAA’s, Head Start, and employment and training programs. We assess the need for capacity building for program content (e.g. family development, housing, economic development), and systems (e.g., board operations, fiscal, planning, monitoring, assessment, case management, training of trainers), and other topics. We have successfully completed assessments for OCS, the MATF, NASCSP, CAP (NACAA), the City of Oakland, State CAA associations, and individual CAA’s.
We use Malcolm Knowles’ principles
of adult learning to help you identify the desired knowledge and skills for
your agency, programs, or staff positions.
The four steps are:
· Step 2: Prepare the data collection tools, refine them, and explain them; ·
Step 3: Collect the data; and
STEP
1. Create the framework. We begin by clarifying the purposes and objectives of the assessment with you. The purposes may include but not be limited to:
* What staff feel like they need to know, but do not know.
We ask you to create a small advisory group. They may meet in person (this is often tagged onto a regular statewide meeting) or via conference call. They will help refine the topics, such as board operations, strategic planning, HR, or more specific topics such as succession planning, family development -- and/or the positions to be covered, and to explore the methods that might be used to collect information from the CAA’s.
STEP
2. Prepare the data collection
tools, refine them, and explain them. After your approval of the work up to this point, we will draft the information collection materials, and: ·
Draft
the description of the study that:
*
States the purpose. ·
Do a pilot test and make
revisions based on the results. ·
Make a final
recommendation on information collection methods to be used (a survey online, by
mail, by phone, or through focus groups at a state association meeting, or in
person. In-person interviews might
be done in high population areas, or by a random phone sample on a statewide
basis.
We
conduct the survey or collect the data
by other means. This may require
follow-up calls with Executive Directors, HR managers, and/or program managers. STEP
4: Analyze the data and report the
findings We analyze the data and report the findings: ·
Clean, edit, and tally
survey responses or other feedback ·
Compile results in
agreed upon formats ·
Analyze findings ·
Identify which of the
needs can be addressed through different approaches, e.g. policy changes,
resource reallocations, addressing organizational issues, or training and
technical assistance ·
For those needs that can
be addressed by T&TA, suggest possible approaches: i.e. on-site training,
statewide training, career development program, etc. ·
Suggest the delivery of
capacity building for years 1, 2, and 3 ·
Make other
recommendations based on the findings ·
Draft the report.
Explaining the findings to the advisory group
·
Include samples of
language for use in professional development plans for specific needs identified
(learning objectives, etc.) Call me to discuss how we can help. The costs will vary depending on the complexity of your project and the numbers of agencies involved. Jim Masters 510.339.3801, jmasters@cencomfut.com
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 Center for Community Futures. www.cencomfut.com This site was last modified 7/30/2010 at 4:30 p.m. Pacific Time. For questions about this website please contact our Webmaster. |
